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570-242-3882 |
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Low Rates and
Fully Insured
Residential
and
Commercial |
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| FAQ'S & TIPS |
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Pre-Visit Tips
A few simple steps before our arrival will help for a smooth cleaning. They are:
Remove plants, floor lamps, and anything such as toys to an area that is not going to be cleaned to facilitate easy access for our technicians and speed up the time we spend in your home.
Kindly relocate any breakables to another location. Although we are fully insured, nobody likes accidents.
Vacuum the areas to be cleaned.
Make special note of any stains that need to be addressed.
Place masking tape over the affected area as a reminder for our carpet cleaning technicians.
Post-Visit Tips
Our top line machinery will remove almost all of the moisture from your carpeting. To accelerate final drying time after your carpet cleaning and allow you to enjoy your fresh carpeting as quickly as possible, we recommend:
You set your AC to 70 degrees Fahrenheit for the next 6 hours.
Avoid wearing shoes on the carpet until evening.
Take precaution when walking from the carpet onto a hard surface to avoid slipping.
Refrain from allowing pets onto the carpeting until evening.
How often should I get my carpets cleaned?
Most carpet manufacturers recommend having your carpets professionally cleaned every 12-18 months. Other factors such as heavy use, children, pets and even weather should be taken into consideration for more frequent cleanings and may require 2 to 3 cleanings per year.
How long will it take for my carpeting to dry?
Factors such as temperature, humidity and air circulation will determine how quickly your carpets will dry after having them cleaned. Generally you can expect your carpeting to be dry in about 3-4 hours. Complete drying time may take up to 24-hours.
What method of carpet cleaning does R1 use?
We use hot water extraction, better known as steam cleaning to clean your carpeting. This process injects a high pressure, high temperature cleaning or rinse solution deep into your carpet and then is extracted with our powerful vacuum from our cleaning unit. Most carpet manufacturers recommend this method when having your carpets professionally cleaned.
Do I really need to have a carpet protector applied to my carpeting?
We highly recommend the application of carpet protectors after having your carpeting professionally cleaned. These protectors repel staining liquids, giving you time to blot the spill before it gets deep into the carpet fibers and possibly creating a permanent stain. It also provides protection against soiling by providing a barrier on the carpet fibers to help keep soils from attaching to the fibers. This helps carpets stay cleaner longer with regular vacuuming.
What can I do to keep my carpets looking great?
The most important thing is to vacuum regularly and thoroughly and at least 2 times per week. Todays carpeting is designed to hide soil particles by reflecting light and they do an excellent job of it. However, soil particles that are left in the carpet and not removed by vacuuming can damage the carpet fibers and result in a soiled or dull contrast after time. Carpet protectants such as Scotchgard will help keep your carpet from soiling rapidly and extend the life of your carpet investment. Door mats at each entrance also significantly reduce soil tracked into the main living areas of your home. Clean up spills promptly to avoid them from becoming permanent stains. And of course regular professional cleaning from R1 will keep your carpets looking great for many years to come.
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